The 2025 HCAOA National Home Care Conference in Dallas, Texas, brought together some of the brightest minds and most passionate leaders in the homecare industry — and we’re proud to have been part of it.

Held on October 20–21 at the Hyatt Regency Dallas, this year’s event was a true celebration of innovation, collaboration, and the shared mission to deliver better care to more people. From inspiring keynotes to hands-on discussions, it was two days filled with valuable conversations that reminded us why we do what we do.

Our Mission: Empowering Homecare Through Remote Talent

At SmartScale360, our goal is simple — to help homecare agencies run smarter, not harder. We provide college-educated, experienced remote professionals who specialize in homecare operations, including scheduling coordination, recruitment, billing, intake, and administrative support.

By partnering with SmartScale360, homecare agencies can:

  • Reduce labor costs by up to 60%
  • Maintain quality and reliability with trained, English-proficient remote staff
  • Avoid turnover and scheduling chaos through organized, dependable systems,
  • Focus on what truly matters — caring for clients and growing their business

This is what makes SmartScale360 stand out: our focus on pairing affordability with skill, giving homecare agencies access to the right people without compromising quality.

An Amazing Two Days at Booth 206

The response at Booth 206 was incredible. We had the opportunity to meet and speak with homecare leaders from all over the country — sharing success stories, exploring growth opportunities, and showing firsthand how our remote teams are transforming agency operations.

Our favorite part? Hearing stories from agencies looking to regain time, cut costs, and bring structure back to their scheduling and recruitment processes. These are the challenges we’re built to solve, and every conversation reinforced the impact of what we do.

Looking Ahead

The SmartScale360 team left Dallas inspired and energized. The conference reminded us that the homecare industry isn’t just about business — it’s about people. It’s about empowering agency owners, caregivers, and clients alike to experience smoother, more efficient care operations.

To everyone who dropped by our booth, thank you for taking the time to connect. And if we missed you this year, we’d still love to meet.

Let’s talk about how remote talent can help your homecare agency grow smarter and faster.


Visit us at www.smartscale360.com

Zach Pratico