BLOGS & RESOURCES

Understanding Double Booking Issues and How to Solve Them with Remote Schedulers

Understanding Double Booking Issues and How to Solve Them with Remote Schedulers

In the world of home care, scheduling is everything. One of the most common challenges that businesses face is double booking, which can lead to missed appointments, stressed caregivers, and...
Zach Pratico
Why Remote Talent is the Key to Your Success in 2026

Why Remote Talent is the Key to Your Success in 2026

2026 is almost here, and this is the year to level up your business with the power of remote talent. If you’re still doing everything yourself or relying on a...
Zach Pratico
Are You Actually Taking a Break This Thanksgiving — or Just Working From the Couch?

Are You Actually Taking a Break This Thanksgiving — or Just Working From the Couch?

The Thanksgiving long weekend looks different for business owners. While everyone else disconnects, many owners keep one eye on their notifications and the other on the work they’re “supposed” to...
Zach Pratico
Are you paying premium salaries for work that could be done remotely?

Are you paying premium salaries for work that could be done remotely?

Remote staff are no longer just a “nice extra” for big companies. For many small and mid-sized businesses, remote talent is the simplest way to stop wasting money on work...
Zach Pratico
Top 5 AI Tools You Need to Utilize for Your Business Right Now

Top 5 AI Tools You Need to Utilize for Your Business Right Now

Top 5 AI Tools You Need to Utilize for Your Business Right Now AI isn’t the future — it’s the competitive advantage businesses are using today. Whether you're a growing...
Zach Pratico
The “Manager Tax”: How Admin Work Quietly Eats Your Payroll (And How Remote Staff Fix It)

The “Manager Tax”: How Admin Work Quietly Eats Your Payroll (And How Remote Staff Fix It)

Remote staffing is usually sold as a way to “save on salaries”. That misses the real problem. The real leak in your budget is what your managers and senior people...
Zach Pratico
What to Look for in a Remote Healthcare Recruiter and Scheduler

What to Look for in a Remote Healthcare Recruiter and Scheduler

Running a home care agency means juggling countless details — client needs, caregiver shifts, compliance, and more. Two roles play a huge part in making all of that work: your...
Zach Pratico
Experiencing High Caregiver Turnover? Here’s How to Fix It.

Experiencing High Caregiver Turnover? Here’s How to Fix It.

Running a home care agency comes with many moving parts — and when things fall through the cracks, it’s often your caregivers and clients who feel the impact first. One...
Zach Pratico
Busting Common Myths About Hiring Remote Schedulers and Recruiters in Home Care

Busting Common Myths About Hiring Remote Schedulers and Recruiters in Home Care

Remote staffing in the home care industry has grown rapidly, but many agency owners still hesitate to outsource their scheduling and recruiting tasks. Misconceptions about cost, quality, and control often...
Zach Pratico
SmartScale360 at HCAOA 2025: Connecting, Collaborating, and Transforming Homecare Staffing

SmartScale360 at HCAOA 2025: Connecting, Collaborating, and Transforming Homecare Staffing

The 2025 HCAOA National Home Care Conference in Dallas, Texas, brought together some of the brightest minds and most passionate leaders in the homecare industry — and we’re proud to...
Zach Pratico
“I Want Qualified Schedulers and Recruits, But I Also Want to Save on Costs”... We have good news for you.

“I Want Qualified Schedulers and Recruits, But I Also Want to Save on Costs”... We have good news for you.

You know you have both —right? With remote talent, it’s possible. Running a homecare agency means balancing quality care with cost efficiency. You need dependable schedulers who keep shifts running...
Zach Pratico
Avoid Missed Appointments: How Remote Talent Can Streamline Your Homecare Scheduling

Avoid Missed Appointments: How Remote Talent Can Streamline Your Homecare Scheduling

Running a homecare agency comes with unique challenges. One of the biggest hurdles many agencies face is accurate scheduling. Even a small error—like a missed shift, overlapping appointments, or last-minute...
Zach Pratico