Scaling with the Right Team - A Case Study on Smart Hiring & Scaling
How Home Instead's Greg Sanchez expanded capacity, improved operations, and built a stronger team with SmartScale360.
The Challenge
As Home Instead grew, scheduling and recruitment became increasingly difficult to manage. These critical functions are time-consuming, hard to staff, and challenging to sustain, while maintaining the high standards of care their clients expect.
The Solution
Home Instead partnered with SmartScale360 to build a remote operational team, starting with scheduling and recruitment. Carefully vetted professionals were integrated through structured onboarding, training, and ongoing collaboration, becoming a true extension of the Home Instead team.
The Results
With the support of SmartScale360, Home Instead expanded operational capacity, improved visibility into hiring efforts, and gained high-performing team members who continue to grow with the business.
The SmartScale360 Difference
More than just staffing, SmartScale360 provides the support, partnership, and people to help home care businesses grow.
Carefully Vetted Talent
Highly qualified candidates so you can focus on personality, culture fit, and long-term success.
A True Partnership
Ongoing collaboration and hands-on support throughout the engagement.
Ongoing Support
From onboarding to day-to-day communication, we're here for the long run.
A People-First Approach
We invest in our people, leading to stronger engagement, better retention, and shared success.
